Upon checkout in the Store, you will be asked for whom the order is being placed (yourself, another member, or a non-member). For another member, select the member then click the "Continue with Checkout" button. For a non-member, select an existing one or specify the contact information for a new non-member and then click the "Continue with Checkout" button.

If you add more vouchers to your cart than you have Volunteer Bucks to pay, the Store will require you to use a credit card to complete your purchase.

For example, if you only have $40 in Volunteer Bucks, but you add a $50 gift certificate to your cart, the Store will require a credit card for the balance due of $10.

We are using a software that allows our Store to sell digital products such as downloadable publications, which also works for our vendor gift certificate vouchers because they are not a physical item.

No. This is optional. We have designed the vouchers to serve as instruction aids which you can print. You do not give them to the vendor or back to VADA/Nova. You do, however, need to keep track of the confirmation email you received after you placed your order which has the Order ID number and the Order Date. You need to give this email to the vendor.

If placing your order online, contact the vendor first and get instructions to use your Volunteer Bucks. You will need to give the vendor your confirmation emails with the Order ID number and Order Date when placing the order.

If purchasing items in person, just bring your emails with you. Each Order ID number can only be used once.